Frequently Asked Questions About Our Walk-In Tubs
Have a question about your new walk-in tub from Boca Walk-In Tubs? We have the answer. Check out these FAQs and give us a call today for more information!
Yes, there is a lifetime warranty on all parts and components, so you’re covered for life.
No, you can have one of our certified installed put in your new Boca Walk-In Tub or have a local contract install it or even install it yourself and it will remain under warranty.
Boca Walk-In Tubs are built with an internal frame we are able to fit the tubs into tighter spaces and smaller door sizes than other traditional tubs. Send us a photo and your door size and we can determine what tub size will work best for you.
Yes, you can keep the existing tile if the tub is the correct size to fit the space. Please send us a photo to properly size a new Boca Walk-In Tub.
Boca will properly match your tub size to take the place of the existing tub and we also carry tub surrounds in multiple styles to cover where the existing shower was. Call today for more details.
Typically the installation process can be day in 1 or 2 days.
Boca has one of the fastest lead times in the industry because everything is made in the USA we don’t have to worry about shipping delays from overseas. Call today to find out the latest lead times.
Oils are generally discouraged as they can create buildup in jetting and draining systems. Boca recommends adding salts gradually to ensure that they dissolve properly. If using bubble bath in a jetted tub, do so sparingly as the jets are powerful and will maximize the creation of bubbles. If you are concerned about using a product please give us a call.
Boca Walk-In Tub users should feel free to spend as much or as little time as they like in each bath. Some options like the air and whirlpool jets will shut off after 20 minutes, but they can be restarted with the push of a button. Your heated seat and back will stay on for 30 minutes.
For tub users who install the rainfall showerhead and frequently shower while standing, a curtain adds privacy and can prevent splashing outside of the tub. Curtains can be installed in any manner desired. Boca recommends that the plastic portion of the curtain extend 5-6 inches below the top of the tub for maximum protection from spillage.
If you have any concerns, please consult your primary care provider. Boca can provide any information needed for your doctor to give further advice. We have multiple safety features that are quite useful for people with different medical conditions.
Depending on the model of tub selected, Boca recommends either a 40- or 80-gallon water heater. The webpage describing your tub model has the appropriate recommendation for a water heater capacity.
We recommend using non-abrasive cleaning supplies to clean the surfaces of the tub.
For cleaning the jets on the tub fill your tub with water and add bleach, white vinegar or a spa cleaning solution and turn on the jets to let the cleaner cycle through.
The time can vary depending on water pressure and other factors but our tubs generally fill at a rate of about 18 gallons per minute and drain in the industry standard time.
Each Boca tub is equipped with a handheld wand that can be used for sitting showers or to assist those with limited mobility. The wands are equipped with a ‘pause’ button and – when activated – can give the appearance of a leak or low water pressure. If you suspect a leak from the handheld wand, be sure that the pause button is not activated.
